Terms of Use
Last Updated: January 2024
1. Introduction and Acceptance
Welcome to Zodmarixvex. These Terms of Use ("Terms") constitute a legally binding agreement between you ("you," "your," or "user") and Zodmarixvex ("we," "us," "our," or "Company") governing your access to and use of our website located at zodmarixvex.world (the "Website") and the purchase of our products.
By accessing, browsing, or using our Website, or by placing an order for our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, you must not use our Website or purchase our products.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after changes are posted constitutes your acceptance of the modified Terms. We recommend reviewing these Terms periodically.
2. Company Information
This Website is owned and operated by:
Zodmarixvex
Koningin Wilhelminaplein 13
1062 HH Amsterdam, Netherlands
Phone: +31 20 709 9000
Email: partners@zodmarixvex.world
For any questions regarding these Terms or our services, please contact us using the information provided above.
3. Eligibility and User Accounts
3.1 Age Requirement
You must be at least 18 years of age to use our Website and purchase our products. By using the Website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are under 18, you may not use our Website or purchase our products.
3.2 Account Registration
While you may browse our Website without creating an account, certain features and the ability to place orders may require account registration. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security and confidentiality of your password
- Notify us immediately of any unauthorized use of your account
- Accept responsibility for all activities that occur under your account
We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.
3.3 Geographic Restrictions
Our products are currently available for purchase and delivery within the Netherlands and select European countries. We reserve the right to limit or refuse orders from certain geographic locations at our discretion.
4. Products and Services
4.1 Product Information
We strive to provide accurate descriptions, images, and information about our products. However, we do not warrant that product descriptions, images, pricing, or other content on the Website are accurate, complete, reliable, current, or error-free. Product images are for illustrative purposes and may not exactly represent the actual product.
4.2 Dietary Supplements Disclaimer
Our products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. They are not medicines and are sold without a prescription. The statements regarding our products have not been evaluated by the European Medicines Agency (EMA) or other regulatory health authorities.
Results from using our products may vary significantly between individuals and depend on various factors including diet, lifestyle, genetics, and individual body characteristics. We make no guarantees regarding specific results or outcomes from using our products.
4.3 Medical Advice Disclaimer
The information provided on our Website is for informational purposes only and is not intended as medical advice. You should not use the information on our Website as a substitute for professional medical advice, diagnosis, or treatment. Always consult with a qualified healthcare provider before starting any new supplement regimen, especially if you:
- Have existing medical conditions or health concerns
- Are taking prescription medications or other supplements
- Are pregnant, nursing, or planning to become pregnant
- Are under 18 years of age
- Have allergies or sensitivities to any ingredients
4.4 Product Availability
All products are subject to availability. We reserve the right to discontinue any product at any time without notice. In the event a product is unavailable after you place an order, we will notify you and offer a refund or substitute product.
4.5 Pricing
All prices are displayed in Euros (€) and include applicable value-added tax (VAT) unless otherwise stated. We reserve the right to change prices at any time without prior notice. Price changes will not affect orders that have already been confirmed.
Shipping costs, if applicable, will be clearly displayed before you complete your purchase. Total costs, including all taxes and fees, will be shown at checkout before you submit your order.
5. Ordering and Payment
5.1 Order Process
When you place an order through our Website, you are making an offer to purchase the products. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.
Your order is not confirmed until you receive an order confirmation email from us. The order confirmation email constitutes our acceptance of your offer and forms a binding contract between you and us.
5.2 Payment Methods
We accept various payment methods, including credit cards, debit cards, and other electronic payment methods as displayed at checkout. Payment processing is handled by secure third-party payment processors. We do not store your complete payment card information on our servers.
By providing payment information, you represent and warrant that:
- You are authorized to use the payment method
- The payment information is accurate and current
- You will pay all charges incurred at the prices in effect when the charges are incurred
5.3 Payment Authorization
By submitting an order, you authorize us to charge the payment method provided for the total amount of your order, including products, shipping, taxes, and any other applicable fees. Payment is due immediately upon order placement.
5.4 Order Cancellation by Company
We reserve the right to cancel any order at any time for reasons including but not limited to:
- Product unavailability or discontinuation
- Pricing or product description errors
- Payment authorization failure or suspected fraud
- Violation of these Terms
- Force majeure events or circumstances beyond our control
If we cancel your order after payment has been processed, we will issue a full refund to your original payment method.
6. Shipping and Delivery
6.1 Shipping Policy
We ship orders to addresses within the Netherlands and select European countries. Shipping costs and estimated delivery times will be displayed at checkout before you complete your purchase.
We use reliable courier services to deliver your orders. Standard delivery within the Netherlands typically takes 2-4 business days from the date of shipment. Delivery times are estimates and not guaranteed.
6.2 Delivery Address
You are responsible for providing an accurate and complete delivery address. We are not responsible for orders delivered to incorrect addresses provided by you. If an order is returned to us due to an incorrect address, you may be responsible for additional shipping costs for redelivery.
6.3 Risk of Loss
Risk of loss and title for products pass to you upon delivery to the shipping carrier. We are not responsible for lost, stolen, or damaged packages once they have been delivered to the carrier.
6.4 Delivery Issues
If you do not receive your order within the estimated delivery timeframe, please contact us immediately. We will work with the shipping carrier to locate your package and resolve the issue.
7. Returns and Refunds
Our return and refund policy is detailed in our separate Return Policy. Please review that policy for complete information about returns, refunds, and exchanges. By placing an order, you agree to the terms of our Return Policy.
8. Intellectual Property Rights
8.1 Ownership
All content on the Website, including but not limited to text, graphics, logos, images, videos, audio clips, digital downloads, data compilations, software, and the compilation thereof (collectively, "Content"), is the property of Zodmarixvex or its content suppliers and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
8.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website and its Content for personal, non-commercial purposes only. This license does not include any right to:
- Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any Content
- Use any data mining, robots, scraping, or similar data gathering or extraction methods
- Download or copy Content for commercial purposes
- Remove or modify any copyright, trademark, or other proprietary notices
8.3 Trademarks
Zodmarixvex and our logos, product names, and service names are trademarks of our Company. You may not use these trademarks without our prior written permission. Other trademarks, service marks, and trade names appearing on the Website are the property of their respective owners.
8.4 Copyright Infringement
We respect the intellectual property rights of others. If you believe that any content on our Website infringes your copyright, please contact us with detailed information about the alleged infringement, including the location of the infringing material and your contact information.
9. User Conduct and Prohibited Activities
You agree not to engage in any of the following prohibited activities:
- Violating any applicable laws, regulations, or these Terms
- Infringing upon the intellectual property rights of others
- Transmitting any harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable content
- Impersonating any person or entity or falsely stating or misrepresenting your affiliation with any person or entity
- Interfering with or disrupting the Website or servers or networks connected to the Website
- Attempting to gain unauthorized access to any portion of the Website, other accounts, computer systems, or networks
- Using any automated system, including robots, spiders, or scrapers, to access the Website
- Collecting or harvesting any personally identifiable information from the Website
- Using the Website for any commercial purpose without our express written consent
- Transmitting any viruses, malware, or other malicious code
- Engaging in any fraudulent activity or making false or misleading statements
We reserve the right to investigate and take appropriate legal action against anyone who violates these prohibitions, including removing content, suspending or terminating accounts, and reporting violations to law enforcement authorities.
10. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and disclosure of your personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Website, you consent to the collection and use of your information as described in our Privacy Policy.
We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. You have rights regarding your personal data, including the right to access, rectify, erase, restrict processing, data portability, and object to processing. For more information about your rights and how we handle your data, please refer to our Privacy Policy.
11. Disclaimers and Limitations of Liability
11.1 Website Disclaimer
THE WEBSITE AND ALL CONTENT, PRODUCTS, AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that:
- The Website will be uninterrupted, secure, or error-free
- Defects will be corrected
- The Website or servers are free of viruses or other harmful components
- The results obtained from using the Website will be accurate or reliable
- The quality of any products, services, information, or other material obtained through the Website will meet your expectations
11.2 Product Disclaimer
OUR PRODUCTS ARE DIETARY SUPPLEMENTS AND ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE. RESULTS MAY VARY BETWEEN INDIVIDUALS. WE MAKE NO GUARANTEES REGARDING SPECIFIC RESULTS OR OUTCOMES FROM USING OUR PRODUCTS.
11.3 Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL ZODMARIXVEX, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- Your access to or use of or inability to access or use the Website
- Any conduct or content of any third party on the Website
- Any content obtained from the Website
- Unauthorized access, use, or alteration of your transmissions or content
- Use of or reliance on any products purchased through the Website
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE WEBSITE OR PRODUCTS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE PRODUCTS IN THE SIX MONTHS PRECEDING THE CLAIM, OR €100, WHICHEVER IS GREATER.
11.4 Jurisdictional Limitations
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the limitations above may not apply to you. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.
12. Indemnification
You agree to indemnify, defend, and hold harmless Zodmarixvex, its officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys' fees, arising out of or relating to:
- Your use of the Website or products
- Your violation of these Terms
- Your violation of any rights of another party
- Your violation of any applicable laws or regulations
- Any content you submit or transmit through the Website
We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you will cooperate with us in asserting any available defenses.
13. Third-Party Links and Services
Our Website may contain links to third-party websites, services, or resources that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such third-party content, goods, or services available on or through any such websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
14. Governing Law and Dispute Resolution
14.1 Governing Law
These Terms and any disputes arising out of or related to these Terms or the Website shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions.
14.2 Jurisdiction
You agree that any legal action or proceeding arising out of or related to these Terms or the Website shall be brought exclusively in the courts located in Amsterdam, Netherlands. You consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.
14.3 Dispute Resolution
Before filing any legal action, you agree to first contact us to attempt to resolve any dispute informally. We will make reasonable efforts to resolve disputes amicably. If a dispute cannot be resolved within 30 days, either party may pursue formal legal action.
14.4 European Union Online Dispute Resolution
The European Commission provides an online dispute resolution platform, which you can access at https://ec.europa.eu/consumers/odr. We are willing to participate in dispute resolution proceedings before a consumer arbitration board.
15. Termination
We reserve the right to suspend or terminate your access to the Website and your account at any time, with or without cause, with or without notice, effective immediately. Reasons for termination may include but are not limited to:
- Violation of these Terms
- Fraudulent, abusive, or illegal activity
- Extended periods of inactivity
- Requests by law enforcement or government agencies
- Discontinuation or material modification of the Website
Upon termination, your right to use the Website will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
16. Force Majeure
We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
17. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, the provision shall be severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision, and the remaining provisions shall continue in full force and effect.
18. Entire Agreement
These Terms, together with our Privacy Policy, Cookies Policy, and Return Policy, constitute the entire agreement between you and Zodmarixvex regarding the use of the Website and supersede all prior or contemporaneous understandings and agreements, whether written or oral, regarding such subject matter.
19. Waiver
Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
20. Assignment
You may not assign or transfer these Terms or your rights and obligations under these Terms without our prior written consent. We may assign or transfer these Terms or our rights and obligations under these Terms at any time without restriction and without notice to you.
21. Contact Information
If you have any questions, concerns, or complaints regarding these Terms, please contact us:
Zodmarixvex
Koningin Wilhelminaplein 13
1062 HH Amsterdam, Netherlands
Phone: +31 20 709 9000
Email: partners@zodmarixvex.world
We will make reasonable efforts to respond to your inquiry within 5 business days.